Player Help Desk

Heritage Casino

Every quality online casino and sportsbook offers friendly and knowledgeable customer service. Heritage Sports is no different in this regard, because they feature a top-tier support staff that's available to help you out with questions and issues. Below, you can read more about the Heritage customer service team.

What Contact Methods Are Available for Heritage Sports?

Heritage offers several ways for you to reach their support department. They feature email, live chat, and phone support. Email is good for when you have a lengthy question/issue and don't want to type out the entire thing when communicating with a live chat agent.

Speaking of the latter, live support helps you reach Heritage Sports in the quickest manner possible. We highly recommend the live customer service here. Finally, phone support also lets you reach a Heritage representative quickly.

Is There Special Support for Heritage Casino?

No, Heritage Sports Casino doesn't feature any special customer service hotline. Only the sportsbook (wageringhelp@heritagesportscasino.com) has a specialized support contact. Assuming you have any issues or questions surrounding your casino play, you simply use the regular contact methods to reach customer service.

Customer Support Hours at Heritage Support

The support department hours at Heritage vary by the day. You can reach sportsbook and casino support from Monday through Friday from 11:00am EST until the "last halftime" of the day's final covered game. On weekends, you'll be able to contact customer service from 8:00am EST until the last halftime begins.

The support hours are a little limited here. However, you still have plenty of time to reach Heritage's customer service at some point during the day. Furthermore, their office remains open 365 days a year.

How Does the Heritage Sports Casino Support Rate?

Heritage Sports strives to offer the best customer service department that they can. Therefore, their support rates high when compared to the competition. First off, they offer multiple ways for you to reach their office. Secondly, their representatives will quickly respond to inquiries and help you out in the friendliest manner possible. In summary, you should have pleasant experiences when reaching out to Heritage.